The password reset email is sent to the email address associated with your app account. Check your Junk Email filter and ensure you are checking the correct email account. Emails are sent from do-not-reply@huskyenergy.com. 

If you’re trying to add a myHusky Rewards card that’s already been registered, you’ll need to enter in your myHusky Rewards password. After you scan or type in your card number, the app will ask you to enter your myHusky Rewards password to confirm your rewards account, which may or may not be the same as your myHusky App password. 

Depending on the password you choose when you create your myHusky app account, you may have two passwords within the app. The first is your myHusky app password – this is the one you created for your app account. The second is for your myHusky Rewards account.

A) If you already have a myHusky Rewards card – enter the password you created when you joined myHusky Rewards. This is to ensure that no one else can enter in your rewards number and redeem your points.

B) If you’re joining myHusky Rewards for the first time in the app – you may create any password. It can be the same or different than what you choose for your app account.

The security PIN is an additional security measure to help verify payment authorizations. 

Follow these steps in the app.

• Open your Profile

• Tap 'Manage Security PIN'

• Enter your current four-digit security PIN

• Follow the steps to create a new security PIN

Follow these steps in the app.

• Open your Profile

• Tap 'Manage Security PIN'

• Tap ‘Forgot PIN’

• You’ll receive a six-digit reset code at the email address associated with your app account

• Open the app again and enter the six-digit code from your email